Services

Our helpful & friendly customer service ambassadors are always happy to assist your shopping and dining journey at Harbour North. Harbour North Phase 2 Customer Care Centre is located on 1/F operates from 10am – 10pm to provide the following services:

Business Services

  • Free Wi-fi
  • Limited photocopying service
  • Local facsimile (send only)
  • Local phone call (Dialing only)

First Aid, Health and Hygiene Related

  • First Aid Kit equipment
  • Ice packs
  • AED first aid device
  • Vomit bag supply*
  • Disinfect paper towel supply*
  • Facial mask supply*
  • Dextro-spot D-Glucose Candies supply*

Infant and Toddler Services

  • Baby trolley lending*
  • Cooling gel pad supply*
  • Nursing cover lending*
  • Lost child handling
  • Baby diaper supply*
  • Baby dining mat supply*
  • Baby bottle heating service*

Elderly and Special Needs Services

  • Multi-purpose walker for Elderly*
  • Wheelchair raincoat*
  • Pill cutter*

General Inquires

  • Lost and found services
  • Guests’ comments collection
  • Transport enquiry
  • Weather information
  • Travel information and attractions information
  • Merchant information
  • Complimentary valet parking registration
  • Mall’s promotional gift redemption
  • Mall’s promotional event enquiry
  • Merchant privileges information
  • Restaurant recommendations and reservation

Other Services

  • Umbrella lending*
  • Wheelchair lending*
  • Sewing kit supply*
  • Complimentary raincoat*
  • Body temperature measurement
  • Shoe repair adhesive lending*
  • Small tools lending*
  • Sanitary napkin*
  • Hair ties for women*
  • Hand warmers*
  • Eyeglass cleaning cloth*
  • Harbour North Eco-bags*
  • Insulated bags*
  • Stain removal wet wipes*
  • Mosquito repellent patches*
  • AA Superglue*
  • Water*

Pet Friendly

*While stock lasts